ReturnEasy
Mid-Tier Returns Automation
Overview
Self-service return portal, automated label generation, exchange incentives, and store credit. The affordable alternative to Loop and AfterShip.
Features
Self-Service Return Portal
Customer-facing portal with order lookup by order number and email. Item eligibility determination based on configurable return policy rules.
Automated Return Labels
One-click label generation via carrier integration. USPS, UPS, and FedEx support. QR code option for printerless returns. Labels at carrier cost with zero markup.
Exchange Incentives
Configurable bonus (fixed amount or percentage) for customers choosing exchange over refund. Reduces refund rate and retains revenue.
Return Policy Builder
Visual rule builder for return windows, non-returnable items, and condition requirements. Per-product, per-collection, or global policies.
Status Automation
Automated email notifications at each stage: return initiated, label generated, item received, resolution processed. Both customer and merchant notifications.
Return Analytics
Track return count, return rate, exchange rate, and average refund amount. Identify most-returned products and reasons.
Key Commitments
- 100% clean uninstall
- Transparent pricing
- Performance-first design
- 14-day free trial
Plans
All paid plans include a free trial. No credit card required.
Free
- 5 returns per month
- Self-service return portal
- Manual label upload
- Basic email notifications
Growth
- 50 returns per month
- Self-service return portal
- Automated shipping labels
- Exchange incentives
- Store credit option
- Full analytics dashboard
Scale
- 200 returns per month
- All Growth features
- Advanced analytics & reports
- Priority support
Unlimited
- Unlimited returns
- All Scale features
- Public REST API
- Custom portal CSS
- Webhook integrations